Lift Chairs Inc: An Online Retailer Specialized in Lift Chairs – Is It Trustworthy?

In the process of searching for a lift chair, many consumers will come across an online brand called Lift Chairs Inc, either by chance or on purpose. It doesn’t have physical stores across the country, yet it runs numerous ads on Google, Facebook, and YouTube. It isn’t affiliated with traditional furniture giants like La-Z-Boy or Golden Technologies, but it claims to offer "medical-grade" lifting functions and a "lifetime frame warranty". So, what kind of company is Lift Chairs Inc exactly? Are its products reliable? And which families is it suitable for? This article will reveal the true face of this online retailer specializing in lift chairs.

What Is Lift Chairs Inc?

Lift Chairs Inc is a US-based online-only retailer focusing on lift chairs. It sells products directly to consumers mainly through its official website (liftchairsinc.com). The company does not manufacture chairs itself; instead, it collaborates with select contract manufacturers in Asia and North America to produce private-label models. It attracts customers with its highly competitive pricing and marketing strategies that emphasize "medical assistive functions".

Its core selling points include:

Free shipping (including white-glove in-home installation)

30-day hassle-free return policy

Lifetime frame warranty + 2-year motor warranty

Multiple models with high-end features such as zero-gravity, heating, and USB charging

Emphasis on "genuine lifting mechanisms" (distinguishing from ordinary power recliners)

In terms of appearance, Lift Chairs Inc’s products feature modern designs and a wide range of color options, often using faux leather or high-performance fabrics. Their price range is mostly between $599 and $1,299, which is significantly lower than comparable new models from La-Z-Boy or Golden Technologies, but higher than low-cost generic brands on Amazon.

Do Its Products Really Have Lifting Functions?

This is the top concern for consumers. After a comprehensive analysis of its official website videos, user test feedback, and technical parameters, we can confirm: The mainstream models sold by Lift Chairs Inc are indeed equipped with a Forward Tilt Lift Mechanism. This mechanism can smoothly push users from a sitting position to a near-standing position, meeting the basic definition of a medical-grade lift chair.

Its products typically have a weight capacity of 350 lbs (with some heavy-duty models reaching 500 lbs) and are equipped with two key safety features: a backup battery for power outages and a manual release cord. Therefore, from a functional perspective, these are not "fake lift chairs".

User Experience: Mixed Reviews

On platforms like Trustpilot, Google Reviews, and the Better Business Bureau (BBB), reviews of Lift Chairs Inc are highly polarized:

Positive Feedback

Fast delivery and professional white-glove service (two-person team for delivery, in-home placement, unpacking, and old furniture removal)

Attractive chair design and comfortable seating, especially suitable for users of medium build

Responsive customer service and smooth return process

Prices 20%–40% lower than local physical stores

Negative Feedback

Some users reported abnormal noises or reduced motor power after 6–12 months of use

Cushion filling is relatively soft, showing signs of sagging after long-term use

Faux leather material tends to age and crack under high temperatures or direct sunlight

Long waiting times for repair parts (due to the lack of local service centers)

Notably, most of the severe negative reviews come from users who had overly high expectations for the "lifetime warranty" but failed to read the terms carefully. In fact, its "lifetime frame warranty" only covers structural metal components, not fabrics, motors, electronic parts, or normal wear and tear.

How Does It Compare to Traditional Brands?

Compared to professional medical assistive device brands like Golden Technologies or Pride Mobility, Lift Chairs Inc has advantages in pricing, delivery services, and home aesthetics. However, it falls short in terms of long-term durability, motor reliability, and after-sales service networks.

Brands like Golden Technologies have decades of experience in lift chair R&D; their motors typically last 5–7 years or more, and they have authorized repair centers nationwide. As a direct-to-consumer (DTC) e-commerce brand, Lift Chairs Inc relies on third-party logistics and remote customer service. Once the warranty period expires or complex malfunctions occur, users may face difficulties in getting repairs.

Who Is It Suitable For?

Lift Chairs Inc is more suitable for the following groups:

Families with limited budgets but in need of genuine lifting functions

Short-term rehabilitation use (e.g., 3–12 months after surgery)

Users who have high requirements for home style and want the chair to blend into a modern living room

Residents in rural areas or small towns where local Durable Medical Equipment (DME) suppliers are scarce

It is not recommended for the following situations:

Long-term heavy use (more than 2 years)

Users whose weight is close to or exceeds 350 lbs

Elderly users living alone without care support (who have extremely high requirements for equipment reliability)

Those needing Medicare/Medicaid reimbursement (Lift Chairs Inc is not a certified DME supplier and usually does not qualify for reimbursement)

Buying Advice: How to Reduce Risks?

If you are considering purchasing from Lift Chairs Inc, be sure to:

Watch the official full lifting demonstration video to confirm the functions meet your expectations

Measure the user’s physical data (hip-knee length, height, weight) to select the appropriate size

Carefully read the warranty terms to understand which parts are covered and which are not

Keep records of doctor or occupational therapist (OT) assessments for potential future tax deductions

Make full use of the 30-day return period for testing; do not discard the packaging in a hurry

Conclusion: A Convenient and Cost-Effective Choice, but Not a Panacea

Lift Chairs Inc is not a scam. Instead, it is a typical DTC health furniture brand that fills the market gap between traditional medical equipment and mass-market furniture. For families seeking cost-effectiveness, valuing appearance, and having moderate usage intensity, it is a viable option to consider.

However, a lift chair is not just an ordinary sofa—it is related to safety, dignity, and daily independence. While enjoying its pricing and delivery convenience, be sure to rationally evaluate your own needs, usage frequency, and long-term maintenance capabilities.

Because the best lift chair is neither the cheapest nor the most attractive one, but the one that can steadily support your loved ones at critical moments.

Whether you are in Indianapolis, Jackson, Joplin, or any other city, this supporting strength always deserves our careful consideration.